Frequently Asked Questions
No it does not cost to join, it is totally free.
Yes you can still join! You may have already checked out the join page and noticed that we ask for the “class of” and not the year you graduated. When you join, choose the class year that you would have been with.
The verification email might have been mistakenly tagged as spam. Check your spam folder or junk email folder to see if the message is there. There is also a possibility the email was blocked at the server level. If this is the case you will need to contact the IT department and get them to “whitelist” incoming emails from the mountdougalumni.com domain. You could also try using an alternate email address.
When you sign up your listing will be marked as “Pending” until it can be reviewed by an administrator. You will receive another confirmation email when it has been confirmed.
If you cannot see your name listed with your classmates there is a possibility you chose the wrong class year. To correct the error click on the link in the system email that was sent to you for editing your information. You will also need the access code that was sent in the confirmation email in order to edit your listing.
Your listing is marked as “Pending Review” until it can be reviewed by a website administrator. You will receive an additional confirmation email once it has been published.
Please contact us and we can resend the confirmation email and access code to you.
To change your email address in your alumni listing:
If you signed up prior to March 2022, please contact us and we will resend you a link to update your listing.
For new alumni members (signing up after March 2022), you can use the link and access code in the Mount Doug Alumni listing confirmation email to edit your personal details.
To change your email address for our newsletter list:
Each of our email newsletters has an “update your preferences” link at the bottom that you can use to change your email address.
There could be multiple reasons why you don’t get the newsletters. Most likely though they are being intercepted by your spam filter. If you have a spam folder or junk email folder check to see if the messages are there. The messages are always sent from the ‘email@example.com‘. If they are there you can create a filter to whitelist messages sent from the committee.
If it is not the spam filter on your local machine the messages might be blocked at the the server level. There is a possibility that you can sign into a control panel and turn off spam filtering there.
Check to make sure that the email you signed up with is still the one you are using, check on your class page.
If all else fails you can catch up on missed newsletters on the web site newsletters page.